The Need for a Global ‘No Thanks’

When rolling out a new feature, don’t only consider enablement. Take the time and have the empathy to give your users a nice way to say, ‘no’ as well. 

My Product Hierarchy of Needs

Who says you don’t learn anything in college? I’m taking the lessons learned from my Freshman year psych class and applying them to software products. Intrigued? Read on!