When rolling out a new feature, don’t only consider enablement. Take the time and have the empathy to give your users a nice way to say, ‘no’ as well.
Author Archives: rachelfolz
Personas Help Solve Product Problems
Meet your new least favorite characters, Scope Creep Carl and Screen Creep Cindy and learn how they are hurting your quest to solve big problems.
Certified Scrum Product Owner – my real, unpaid review
My honest review of a Scrum Alliance class I took to become a CSPO.
My Year in Reading
A look at the 10 books that kept me inspired during this difficult year.
Managing Designers When You Aren’t One
When you create for a living, so much of yourself is embedded into the work. Managing creatives is to hold someone’s essence in your hands. You need to handle it with great care by showing respect and understanding what their work means to them.
Activity: Explaining product leadership to teens
A simple activity that can help anyone understand the role of product manager. All you need is post-its and pens.
My Product Hierarchy of Needs
Who says you don’t learn anything in college? I’m taking the lessons learned from my Freshman year psych class and applying them to software products. Intrigued? Read on!
Groupon does proactive security right
Today, an old friend surprised me and shared a lesson on how we should all be more proactive about securing the information users share with us.
UX and the rule of Ri
UX inspo can come from anywhere, including the Instagram of an international popstar.
Lessons Learned Remodeling a SaaS Site in one Month
A successful website renovation requires discipline, vision, empathy, and organization. Here’s how I completed a full re-do of my SaaS company’s website in just one month.
