When rolling out a new feature, don’t only consider enablement. Take the time and have the empathy to give your users a nice way to say, ‘no’ as well.
Category Archives: User Experience
My Year in Reading
A look at the 10 books that kept me inspired during this difficult year.
My Product Hierarchy of Needs
Who says you don’t learn anything in college? I’m taking the lessons learned from my Freshman year psych class and applying them to software products. Intrigued? Read on!
Groupon does proactive security right
Today, an old friend surprised me and shared a lesson on how we should all be more proactive about securing the information users share with us.
Director of Marketing –>Director of Product
There’s a new title on my LinkedIn and it just may be the job I’ve spent my whole career training for.
Say ‘Bye’ to Do Not Reply
I am calling for the end of the Do Not Reply email address. Maybe you know the offending messenger or perhaps you’ve never noticed it before. If that’s you, let me take you on a word journey.
How to make a brand loyalist mad in one click
How is it that major brands have not implemented a mobile-first approach to design? A little vent session.
Rachel Folz 